DISCOVERYSEPTEMBER 2026 · 3 MIN READ

A software requirements document template you can copy

Alexandru Boța
FOUNDER, DATAFLOW SOLUTIONS

This is the structure we use when we write requirements with a client during discovery. It is deliberately plain. Each section below says what goes in it and gives a short example, so you can copy the headings into your own document and start filling them in today.

Two habits make it work. Write what happens and who it happens to, instead of qualities like "user-friendly". And wherever a rule feels fuzzy, give a real example with real numbers.

1. Purpose and people

One paragraph on what the product is for, then a list of everyone who uses it and what each of them needs from it.

EXAMPLE
1.Dispatchers create and assign deliveries during the working day
2.Drivers see their own route on a phone, and nothing else
3.The owner sees weekly totals and exports them for the accountant

2. Workflows

Describe each workflow as a sequence: who does what, when, and what must be true afterwards. One workflow per heading.

EXAMPLE
1.A dispatcher creates a delivery using only the keyboard
2.An address error is flagged before saving, next to the field it concerns
3.Afterwards, the delivery appears on the assigned driver's route

3. Rules, with worked examples

Every business rule that could be read two ways gets at least one worked example, and ideally one awkward edge case.

EXAMPLE
1.Rule: an order over the customer's credit limit needs the owner's approval
2.Example: a customer with a limit of 5,000 places an order of 5,200, so it waits for approval
3.Edge case: two orders of 3,000 are placed a minute apart

4. Edge cases

A list of every "but sometimes" your team can remember. Ask the person who handles the difficult phone calls.

EXAMPLE
1.A payment fails halfway through checkout
2.Two people edit the same record at the same time
3.The GPS unit in a vehicle goes silent for an hour

5. The never-list

What the system must refuse to do. These feel obvious from inside the business, which is exactly why they get lost.

EXAMPLE
1.The intern must never see payroll
2.A deleted client never disappears from historical reports
3.An alert never fires twice for the same event

6. Priorities

Mark every feature as must-have for launch or later. The first column is the build. The second column is the roadmap.

7. Open questions

Everything you are not sure about, written down next to the name of the person who can answer it. An open question on paper is cheap. The same question discovered halfway through the build is expensive.

THE TEMPLATE, AS HEADINGS
1.Purpose and people
2.Workflows
3.Rules, with worked examples
4.Edge cases
5.The never-list
6.Priorities: launch or later
7.Open questions, and who answers them

Fill in what you can, then bring it to a 30-minute intro call with Alexandru. Even a rough first page makes the conversation more useful.